Refund Policy
Terms of Service – Brightora Labs
OVERVIEW
Welcome to Brightora Labs! The terms “we,” “us,” and “our” refer to Brightora Labs. Brightora Labs operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Brightora Labs is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, along with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and obligations, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK].
If you do not agree to these Terms of Service or our Privacy Policy, you must not use or access the Services.
(El resto de las secciones permanecen sin cambios de contenido, solo cambia el nombre de la empresa cuando aplique.)
SECTION 24 — CONTACT INFORMATION (REVISED & EXPANDED)
If you have any questions, concerns, complaints, or requests regarding these Terms of Service or any aspect of the Services, you may contact Brightora Labs using the details below:
Brightora Labs Customer Support
Email:
[Insert support email here]
When contacting us, please include:
• Your full name
• Your order number (if applicable)
• A clear description of your inquiry or concern
• Any supporting documentation, screenshots, or relevant details
This ensures our support team can respond efficiently and accurately.
You may also contact us at the email address above for:
• Questions regarding the interpretation or application of these Terms
• Assistance with account-related issues
• Reporting suspected misuse or violations
• Requests related to legal or compliance matters
• Feedback about your experience with the Services
• Clarification regarding intellectual property concerns
Brightora Labs is committed to:
• Responding to inquiries in a timely manner
• Providing transparent and helpful assistance
• Addressing concerns professionally and in good faith
• Ensuring your rights under these Terms are respected